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September 3, 2025
Author: Annabel Norris, Marketing Manager
We are pleased to announce that our North American division has secured one of the largest projects in its ten-year history. This milestone marks the first installation to move forward under our newly streamlined delivery model, reflecting the growing demand for a more coordinated approach to sourcing and installing food processing equipment across multiple brands and applications.
Our centralised model gives manufacturers in the United States and Canada direct access to an expanded equipment portfolio manufactured within the DC Norris Group of companies. This includes world-class food processing systems from DC Norris (UK), BCH, Gilwood, and AE Mixers. By acting as a single point of contact, DC Norris North America ensures clients benefit from integrated engineering, shorter project timelines, and consistent support from planning through to commissioning.
“This project represents an important step for our global operations,” said Dick Smith, President of DC Norris North America. “The centralised model being implemented in North America highlights how our Group can simplify project delivery, reduce complexity for customers, and provide a seamless service, no matter where they are in the world.”
Key benefits of our centralised access model include:
Integrated system design that minimises compatibility issues and ensures reliable start-up
Single accountability for project delivery, training, and performance
Accelerated installation and commissioning with unified support
US based service engineers supported by a robust domestic spare parts inventory, with direct access to additional stock held in the UK
Ongoing collaboration with the original equipment manufacturers for long-term operational efficiency
This landmark project sets a new benchmark for the DC Norris Group and demonstrates the strength of our global approach to equipment supply and project execution.
DC Norris North America will be exhibiting at Pack Expo Las Vegas, September 29 through October 1, 2025 in booth N-6862 where attendees will experience all four portfolio brands showcased. Company leadership and sales engineers will be on hand to discuss equipment applications with manufacturers and take media interviews at the Las Vegas show.
If you would like to learn more about our collaborative projects or discuss how we can support your next installation, please contact us
