Case Studies | Food Processing Technology | DC Norris
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Case Studies

Charlie Bigham
Owner, Charlie Bigham's

"David and the team have been great partners to work with as we look at expanding our cooking capability to keep up with growing demand for the food we make. It’s been invaluable having a partner with such wide experience but also one that is happy to work with us to deliver against our particular needs. We’ve made extensive use of DC Norris’s test kitchen along the way – a great resource to help us ensure we hit the ground running once our new equipment arrives."
Product Development Kitchen

🎥 Inside DC Norris: Customer Testimonial - Bighams

DCN continues to be a great company to partner with. Their industry expertise continues to drive us to be better, which results in more innovative processes and products.

Jordan Sandridge
Vice President of Operations

Matt (Sales – DCN NA) and Wayne (Deployment) are exceptional. The DC Norris Chiller made a world of difference in our food manufacturing facility. Service and communication are first rate!

Darrell Stevens, Dutch Creek Foods
General Manager

‘The belt chiller we purchased from DC Norris has been a fantastic addition to our process. We’ve seen significantly reduced cooling times, which has really improved our throughput. Our operators also appreciate how easy it is to load, unload, and clean, making their jobs smoother and more efficient. This is an expensive bit of kit but worth every penny.

Mark Morly
Co-Founder

A number of different products are being produced on this system and the performance exceeded our expectation.  The ‘Adapt’ is using a fraction of the amount of water and energy compared to our existing linear system. In addition we have seen significant improvements in overall plant and labour productivity, through increased batch sizes, reduced cycle times (in some cases cycle times have halved) and reduced line manning.

Chris Copestake
Chief Executive

The 2022 FIFA World Cup in Qatar presented Manal Foods with an immense operational challenge – Having delivered an exceptional guest experience on the world’s biggest sporting stage, Jet Cook remains Manal Foods solution of choice for high-volume meal production across our portfolio of premier retail, hospitality, institutional, and restaurant partners throughout the nation. Its consistent, high-performance results continually maximize our operational capabilities while upholding our unwavering commitment to quality, variety, and sustainability.

Lee Farrelly
General Manager

Seeing a product heated and mixed from 45°C to 148°C in less than two metres was very impressive

Peter Birch
Head of Operations

The flexibility of the product range we can now produce is remarkable and opens a larger market place for our company both locally and internationally.

Vugar Hebobov
Chief Automation and Electrician Manager - Azersun Holding, Azerbaijan

Due to the success of the initial system we purchased another two systems within 6 months, which has almost doubled our cooking capacity and given us repeatable product quality with excellent finished product yields.

Robert Graham
General Factory Manager - Greencore Kiveton

It is a pleasure to work with such a forward thinking company who have some world leading technologies under their belt, but still understand the traditional values of a working partnership.

Andrew McCallum
Technical Process Manager - Heinz

The technologies developed and installed by DCN are ground breaking, and combined with their 45 years of product and process experience, make them a world class process solution provider.  We look forward to a long and mutually beneficial partnership with DCN.

Ronnie Miles
Managing Director - Bells Food Group Ltd